Support
Support that stays with the system.
We document, monitor and support the systems we deliver, so future changes do not become guesswork.
Commissioning
The system is tested against how the room will actually be used before it is handed over.
Documentation
Layout, device list, control logic and the contacts for later changes leave with the system.
Remote visibility
Status that can be checked without standing beside the rack, where the project includes it.
Lifecycle changes
A new source, a replaced display or a changed workflow starts from the record of what was built.
Ongoing support
Technical help after handover, for the systems we deliver.
AV Harness
Monitoring will be instructed from the same solution.
AV Harness is the AI solution being built to coordinate room hardware and instruct monitoring. It is not a product, and it is not watching live rooms yet.
Read the AV Harness solution→Discuss your project.
A new room, an upgrade, programming, support, or advice before you specify equipment. Tell us what the space needs to do.